Frequently Asked Questions

Answers to commonly asked questions
Where are the Tassielink city stops located?
What is the ticket cancellation / refund policy?
I am travelling with my infant; do I have to pay for their travel?
Do you have hotel pickups and drop offs?
Do you have group options?
Do I need a Greencard to travel on Tassielink Transit
Do I have to make a booking on route services?
Can I store my luggage?
Can I bring my pet?

Latest Network updates

FARE UPDATE As a part of the Greencard network moving towards a non-cash payment option, Tassielink Transit will continue a fare amnesty until 5th July 2020. Apply for your Greencard online today.
Important Update - Additional Service to Hobart College from Huonville As from May 27th 2020 there will be an additional service Departing Huonville at 7.30am Skinners Lane direct to Hobart College. This service DOES NOT travel via Kingston Departing Hobart College at 3.20PM Hobart College direct to Huonville. This service DOES NOT travel via Kingston. This service will be closely monitored . Please check back for regular updates on this service. Tassielink appreciates your patience during the return of school over the next 2 weeks.
Travel on public transport is exempt from restrictions on gatherings, so there can be more than 10 people using a form of public transport. Passengers are encouraged to keep physically distancing in mind and choose a seat away from others where possible. Tasmanian bus drivers are at the ready to help you reach essential services. If you are feeling sick, don’t catch the bus. You have a responsibility to keep yourself, your bus driver and other passengers safe. Using buses Anyone feeling unwell should avoid using public transport. Travel outside peak periods where possible. While waiting at bus stops, practice social distancing . Adults seeking to board a bus which has a high number of passengers are asked to consider waiting for the next service where available. This request does not apply to children. Practice good hand hygiene. If possible use hand sanitiser before and after catching the bus. Spread out on board as much as you can. Members of the same household and family groups can sit together. Avoid touching surfaces inside the bus whenever you can. Please comply with any requests from your bus driver. School bus arrangements for Term 2 School bus services to Government, Catholic and Independent schools are operating where the school is open to students. The continued operation of school bus services is being regularly reviewed based on Public Health advice and updates. The number of students using school buses will increase from 25 May as primary school and colleges resume on site learning. The Department of State Growth will monitor school bus demand and consider whether any changes to bus services are needed.
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